Shipping
Shipping & delivery
Last updated: 26 July 2026
Every set is made to order and ships from Japan with tracking. Below is exactly what happens between your order and your doorstep.
Production time
| Standard sets | 7–10 business days after your sizes and design are confirmed |
|---|---|
| Bridal & 3D sets | Up to 14 business days during busy periods |
| Sizing Kit | Dispatched within 1–2 business days |
Shipping methods
| Standard (tracked) | 7–14 business days after dispatch. Suitable for most orders. |
|---|---|
| Express / EMS | 3–7 business days after dispatch. Tracked, signature available, insured. Recommended for high-value and time-sensitive orders. |
Every order ships with a tracking number, which is sent to you the day the parcel leaves the studio.
Customs and duties
United States
Import duties are prepaid by us (DDP). There is nothing to pay when your parcel arrives — no broker fees, no surprise invoices at the door. This is already included in the price you see.
All other countries
Any import duties, taxes or customs handling fees charged by your country are the buyer's responsibility and are not included in the price. Please check your own country's rules before ordering — thresholds vary widely and we cannot estimate them on your behalf.
Address accuracy
Parcels are sent only to the address supplied at checkout. Once a label is created the address cannot be changed, and we cannot redirect a parcel in transit. Please double-check your address before paying.
If your parcel is delayed
International post occasionally stalls in customs. If your tracking has not moved for 14 days, message us and we will open an investigation with the postal service. If a parcel is confirmed lost, we remake your set at no charge.
What's in the box
- 10 hand-made gel press-on nails in your chosen shape and length
- 24 adhesive tabs (two full applications)
- Mini nail file and wooden cuticle stick
- Illustrated application card in English
- Reusable storage case
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